We are committed to ensuring all ours customers receive the best possible experience when shopping with us. We do our best to ensure we describe each product as detailed as possible so that you receive the item you need.
However in the unlikely event of you wanting to return an item to us we have a very straightforward returns policy as detailed below.
You must notify us of any shortages or breakages within 3 days of receiving the item/s.
If you wish to return your item you must contact us first to let us know you are returning it so we can provide you with our returns address. It is you (the buyers) responsibility to pay for return shipping costs unless the item is faulty.
You have 30 days from the date of delivery to inform us that you want to return your item, Once you inform us you have an additional 30 days to return the item back to us.
Once we receive the item back we can offer you a replacement or exchange or issue a full refund. In some cases we reserve the right to charge a handling fee of 20%.